Create A Custom Call Variable Layout for UCCX Finesse Desktop
Continuing on with yet more Voice, I recently cutover to a new UCCX 12.5 cluster. As part…
UCCX
Cisco UCCX Contact ID:x, Channel ID:y, Contact is in Terminated/Connected state.
So I’ve just finished rolling out a fresh UCCX 12.5.x cluster. One of the interesting issues I…